Additional Product Information
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Frequently Asked Questions
When will I get my order?
In stock items - Usually ship within 1 business day
Backorder & Special Order items - Order before the 28th of each month and they should arrive by the middle of the next month (e.g., order before 28th June, arrives by mid-July)
Pre Order items - Have a future release date and may take months to arrive in stock. Please note: Release dates are estimates provided by manufacturers and may change without notice. We'll keep you updated on any delays.
Out of stock items - Join our wish list as items may return to stock, but timing is uncertain
All orders ship from our Dublin showroom
What is our returns policy
We offer hassle-free returns on unopened items within 30 days of delivery.
- 📋 **[View Full Returns Policy →]**
Quick Summary:
- Unopened items: Full refund within 30 days
- Opened items: Case-by-case basis
- Customer pays return postage
- Refunds processed within 5 business days
Shipping - how does it work?
- Fast dispatch from our Dublin showroom with UPS tracked delivery worldwide.
🚚 **[View Full Shipping Policy →]**
Quick Summary: - Free shipping in Ireland over €75
- UPS tracked delivery worldwide
- Costs based on weight for international orders
- Usually ships within 1 business day
GPSR - General Product Safety Regulation
